FAQ

Product Information

What are the benefits of press-on nails?

Press-on nails are a convenient, affordable, and damage-free alternative to salon nails.

Here’s why so many people love them:

  • ✨ Instant results – salon-quality nails in minutes
  • ✨ Reusable – wear them again and again with proper care
  • ✨ Non-damaging – no harsh chemicals or drilling
  • ✨ Affordable – a fraction of the cost of salon visits
  • ✨ Flexible wear – short-term (events) or long-term (weeks)
  • ✨ Switch styles anytime – change your look whenever you like

Perfect for busy lifestyles, special occasions, or anyone who loves having beautiful nails without the commitment

Sizing

How do I choose the right size?

We recommend measuring your nails carefully using our sizing guide.

What if I order the wrong size?

Incorrect sizing is not considered a product fault, so we’re unable to offer refunds or exchanges for sizing issues. Please refer to our sizing guide for assistance with finding a size which is the best fit for you.

Orders and Shipping

How long will my order take to arrive?

Orders are processed within 1–3 business days. Delivery times vary depending on your location:

  • Standard shipping: 3–8 business days
  • Express shipping: 1–4 business days

Please note that delivery times are estimates and may vary.

Will I receive tracking for my order?

Yes. Once your order has been shipped, you’ll receive a confirmation email with tracking details so you can follow your delivery.

My order hasn’t arrived. What should I do?

If your order is delayed, please check your tracking first.

If it still hasn’t arrived within the expected timeframe, contact us and we’ll help investigate with the shipping carrier.

What if my parcel is marked as delivered but I can’t find it?

We recommend checking with household members, neighbours, and your local post office.

If you still can’t locate it, please contact us and we’ll do our best to assist.

Returns and Refunds

Do you offer refunds or exchanges?

Due to hygiene reasons, we do not offer refunds or exchanges for change of mind, including incorrect sizing.

What if my order arrives damaged or faulty?

If something isn’t right, please contact us within 7 days of delivery with your order number and photos of the item(s).

We’ll be happy to review your claim and work with you to find the best outcome.